What is the single most crucial KPI for your enterprise, or your supply chain?
What is the biggest single factor limiting your ability to achieve more of your goal?
What single metric stands between you and making more money tomorrow than you are making today?
There are only two (2) system-level (enterprise-level) KPIs that matter—in the long run:
- On-time performance, and
- Return on investment
Interestingly, these two KPIs are inextricably linked. Almost without exception (in fact, I cannot think of any exceptions in the long-run), companies and supply chains that suffer from poor on-time performance, ultimately suffer from low return on investment, as well.