How to Resolve Prepaid Amortization Schedules Stuck in Processing in Sage Intacct

Sometimes, when Prepaids are set up, they hit a snag and don't make it through the steps needed to create amortization schedules. This can leave them "stuck" in the processing phase, which can be a bit of a headache. Luckily, there are some straightforward steps you can follow to get things back on track and resolve the issue. These steps will help ensure that everything is processed smoothly and your financial records stay accurate.

5 Steps to Fix Unprocessed Prepaid Amortizations

1. Select all of the prepaid schedules that are currently "stuck" in the processing state.
2. To view the "Generate Amortization Schedule" option under your workflow actions, perform a Mass Update on the selected prepaid schedules and change the status to "Review."
3. Select all of the Schedules that now state "Review."
4. Navigate to More actions > Generate Amortization Schedule.
5. Click Yes

After a few moments, all of the prepaid schedules that had been "stuck" in processing should be resolved.

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