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What's New with Sage CRM 2017

What's New in Sage

Sage CRM 2017 R2 (Release 2) is now available, featuring key updates to the calendar functions along with several enhancements in other areas of the software. Here’s a look at the best features in this newest product release.

Sage CRM Calendar Enhancements

Building on enhancements in recent releases, the Sage CRM Calendar continues to evolve. When it comes to the Team Calendar, 2017 R2 adds the ability to view appointments assigned to team members within the new Timeline View. You can even customize colors used to represent each user or team member.

See Also: Introducing Sage CRM 2017 [The Best New Features]

In addition, the Month View has been reinstated and shows appointments that you and your colleagues have planned for the selected month. This release also adds the option to print calendars.

Sage CRM 2017 Calendar Timeline New Timeline View in Sage CRM Team Calendar

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Sage CRM Email Enhancements

The built-in email client in Sage CRM 2017 R2 introduces new automatic email address suggestions that display matching records as you type a name into the To, CC, or BCC fields.  In addition, individual users can now create their own email signature without requiring info manager or admin login credentials.

Sage CRM 2017 Email Suggest Sage CRM Suggests Email Addresses As You Type

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Other Enhancements

A few other enhancements worth mentioning include:

System Health Check - a new diagnostic tool that helps   administrators quickly assess and resolve potential issues.

MailChimp Integration Change - Sage CRM 2017 R2 has migrated to new MailChimp API 3.0 standards. Patches are planned for Sage CRM 7.3 SP3 and Sage CRM 2017 R1 to accommodate the new requirements from MailChimp.

See Also: MailChimp Integration for Sage CRM

Customer Requests - a wide range of minor customer-requested fixes and user experience enhancements have been applied throughout Sage CRM.

See All the New Features In Action [Video]

DividerNote on Support and Upgrades

If you’re currently running Sage CRM versions 7.2, 7.3, or 7.3 R1, you can upgrade directly to Sage CRM 2017 R2. If you’re on a version other than these - or if you are running Sage CRM integrated with Sage 100 - please click belwo to contact us for assistance before starting an upgrade.

Get Help with an Upgrade »

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RKL Team

Written by RKL Team

Since 2001, RKL eSolutions has helped growing companies maximize their technology resources and investment. Over the years, we have helped hundreds of small and medium sized businesses as their strategic business partner. We specialize in the needs of Entertainment, Software & SaaS, Professional Services, Manufacturing, and Non Profit organizations. Our experienced consultants have a passion for making every facet of your business successful and are intent on building a long-term relationship with every client.