Increasingly in today's digital world, most transactions are processed using credit cards and we have previously covered how to refund a credit card transaction in Sage X3. Often times for very large transactions the limit on a credit card is too low to cover the entire purchase so a customer may need to pay using a check. Checks are slightly more complicated since they're not 100% digital and a cached check can't typically be reversed. Instead you'll likely need to print a refund check to properly balance the transaction. So how do you refund a check?
Use the following steps to process a refund check using the AP Payment Entry transaction.