Two commonly used reports to help you track and analyze your outstanding customer balances in Sage 100 are the AR Trial Balance and the AR Aging Report. There are often questions from users when their totals don’t match. Let’s clarify what each report shows, how they’re calculated, and why their balances may differ.
The AR Trial Balance Report in Sage 100 provides a snapshot of each customer’s full receivable balance at a specific point in time. This report summarizes all posted transactions, such as invoices, payments, credits, and adjustments for each customer, giving a total balance due as reflected in the General Ledger.
This report is primarily used for financial reconciliation and to verify that the subsidiary ledger (Accounts Receivable module) matches the control account in the General Ledger.
The AR Aging Report in Sage 100 breaks down each customer’s outstanding invoices by age, typically into categories such as Current, 30 Days, 60 Days, 90 Days, and Over 90 Days past due. This report helps you track delinquent accounts and prioritize collections.
The AR Aging Report is essential for managing credit risk, scheduling collection efforts, and monitoring overdue receivables.
It’s common for users to notice discrepancies between the total balances on these two reports. Several factors contribute to this:
The AR Trial Balance Report and AR Aging Report in Sage 100 each serve valuable but distinct purposes. Understanding how they are calculated, and why their totals may not always tie, helps users leverage these tools effectively for both financial reporting and collection management. If you encounter persistent discrepancies, consult with your accounting advisor or RKL support for guidance on best reconciliation practices.
Need help configuring or interpreting AR reports in Sage 100? Contact our team for expert support, report customization, and training.
Make sure to subscribe to our blog to stay up-to-date on the latest insights and trends. We're dedicated to providing valuable resources for businesses looking to optimize their financial management with Sage 100.
How to Reverse a Cash Receipt
How to Reverse an Invoice Posted to the Wrong Month
Understanding the Purchases Clearing Report
How to Setup ACH Processing in Accounts Payable