Subscription Service Plans
RKL knows that your Sage Intacct experience doesn’t conclude with your first month end close. In fact, your journey to optimization is just beginning as you become more familiar with the solution. Like any other asset, Sage Intacct requires a commitment of time and energy to yield returns that validated the project in the first place. The most successful Sage Intacct clients invest in education and continuous improvement. With quarterly releases, Sage Intacct is introducing new capabilities and usability enhancements at a rapid pace. To maximize your experience, RKL offers ongoing support plans that provide a higher level of service and collaboration than traditional time and materials billing models for ongoing training, report creation, daily support, and much more.
Our goal as your business partner is your successful project, to deliver an exceptional customer experience throughout our partnership and enthusiastic, satisfied clients. That’s why a Service Subscription Plan is so important. The right RKL Service Subscription Plan eliminates any guesswork on what you can expect from RKL, if you will be billed and for how much, regardless of the time it takes. RKL makes it easy for you to access our experts when you need it most. Apply our SOARING principles with a Subscription Plan to your post go-live implementation project to increase the odds of a successful and rewarding solution experience for years to come.
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Increased Engagement
#1 in Customer Satisfaction by G2
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Inclusive Plan Options
Benefits for Every Budget
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Predictable Monthly Fees
Eliminate the Time & Billing Model

Subscription Levels
Standard
$335/mo*
$
All Tier 1 Support Issues, including escalation to Sage Intacct and case monitoring if required
Access to specialist to answer questions (limited to 15 min.)
Quarterly webinars to review features in new release
Year End Close Webinar
Annual 1099 processing support
Assitance with new user setup and related security
Business review assessment
Discounts for services not covered by plan
Discounts to attend Sage Transform
Premium
$690/mo*
$
Everything in Standard
+
All support issues, including escalation to Sage Intacct and Case Monitoring
Access to specialists to answer questions (unlimited)
Assistance with correcting transaction posting errors (excludes bulk transaction fixes)
Training workshops for new users
Refresher training workshops as needed
Modifications to existing reports and dashboards
Support for custom integrations/development created by RKL
Ultimate
$1680/mo*
$
Everything in Premium
+
Support for all custom integrations/development
Unlimited creation of reports and dashboards using tools included in your Sage Intacct subscription
Creation of new transaction definitions
Creation of and updating for forms
Assistance with master file or transactional data imports
Assist with new company set up
Assist with reconciliations
Assistance with process improvement within Sage Intacct
Creation of Smart Events or Smart Rules
*Starting price is subject to change based on client criteria.
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