Professional ServicesIndustry experts in streamlining sales and service

Selling and providing services for clients is hard work. Handling all required processes – sales and marketing, general accounting, project accounting, resource scheduling, time and expense management, invoicing and collections, revenue recognition, and reporting – is not for the faint of heart. And managing everything efficiently and profitably can seem impossible!

RKL eSolutions knows, understands, (and lives) the exciting, but challenging realities of a growing professional services organization. We have seen the benefits as Professional Services firms integrate internal systems (CRM, finance, and service delivery), streamline the project-to-cash cycle,and automate project accounting, revenue recognition, planning, and reporting.

Best-in-class solutions by Sage Software and RKL eSolutions’ services can dramatically increase your firm’s efficiency and profitability. Keep reading and let us know how we can help!

Industry Challenges Solved

Do any of the following professional services industry challenges sound familiar? If so, we can help!

Is your quote-to-cash process manual or disjointed?

Our Technology Solution:

  • Integrate CRM (Salesforce, Dynamics CRM, Sugar, etc.) with finance and service delivery
  • Assign and track project resources
  • Submit time and expenses and route for approval
  • Invoice based on time and materials or a fixed price
  • Automate revenue recognition using milestones, schedules, % complete, and project completion

Your Benefits:

  • Eliminate duplicate entry, save time, and reduce errors
  • Improve cash flow; reduce days sales outstanding (DSO)
  • Lower costs with streamlined project management and billing
  • Enhance customer satisfaction and loyalty

Do you lack the reports and insight needed to analyze key service metrics?

Our Technology Solution:

  • View the business by an unlimited number of data dimensions, (e.g., customer, vendor, employee, product, project, etc.)
  • Create custom KPIs, such as average client profitability and average revenue / consultant
  • Analyze real-time metrics including project delivery costs, project / client profitability, and employee utilization

Your Benefits:

Are your revenue management and project accounting processes disconnected?

Our Technology Solution:

  • Ensure compliance with revenue recognition standards (without spreadsheets!)
  • Automatically generate billing schedules, contract renewals, & renewal sales opportunities
  • Quickly forecast deferred, recognized, and renewal revenue
  • Automate accounting and billing for services engagements
  • Provide transparent, detailed bills to customers

Your Benefits:

  • Cut staff workload; improve accuracy; reduce errors
  • Reduce revenue leakage; decrease risk of customer churn
  • Provide a single point of audit and reconciliation
  • Boost project success with a single-source for project reports, dashboards, and delivery details

Is your budgeting and forecasting process slow and labor-intensive?

Our Technology Solution:

  • Model costs, allocations, and profitability by project, customers, or departments
  • Plan and forecast revenues using business drivers like billing rates, number of resources, and project duration
  • Leverage key assumptions, driver-based planning, and “what-if” analysis

Your Benefits:

  • Reduce cycle times by up to 90%
  • Jettison Excel-based planning once and for all
  • Enjoy a comprehensive and flexible planning process

Is your Legacy applications / IT infrastructure hindering growth?

Our Technology Solution:

  • Access via the web from any device (no IT required)
  • Use the latest version and newest features … always
  • Integrate with other best-in-class solutions (e.g., time and expense, PSA, AP automation, CRM, credit card processing, etc.)

Your Benefits:

  • Accelerate user adoption
  • Connect remote users with real-time data, dashboards, and reports
  • Rapidly scale entities, locations, and currencies
  • Consolidate financial and operational data
  • Integrate once … it’s guaranteed not to break!

Moving your business away from your existing data silos and Excel-based processes is not as daunting as you might think. We’ll show you how and help quantify the potential benefits / ROI of your investment.

Please let us know how we can help!

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