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Using Sage Business Alerts to Improve Reaction Time

It's a simple premise ... the sooner a company knows about an issue, the sooner they can react and take steps to resolve the problem.  Whether inventory is running low, a vendor delivery is late, accounts receivable invoices are past due, or a customer problem has cropped up, your reaction time will determine how significant, or insignificant, the impact on your business will be.  Let's take a look at how automated Business Alerts for Sage can improve your reaction time.

ELIMINATE THE SLACK WITH BUSINESS ALERTS FOR SAGE

With the right technology, you can dramatically shorten the delay between the occurrence of an event and delivery of notification to the right person ... and  Business Alerts for Sage can help you do just that.

Business Alerts technology utilizes your email system to notify you whenever a significant event occurs in your ERP software.  You define the events and parameters that trigger the alerts and the targeted individuals that will receive email notification when the event occurs.  You'll also benefit from configurable, pre-built alerts that are simple to use and included with the module or build custom alerts to meet your specific needs.

TUG O' WAR - PUSH VS. PULL

Traditional reports provide valuable information and allow you to analyze large volumes of historical data in an easy-to-read format.  However since the data is typically "pulled" from the system well after the fact, reports may not be the best medium for real-time information delivery.  Relying solely on reports is a bit like looking at your business through the rear view mirror.

On the other hand, the Business Alerts for Sage embraces the concept of "pushing" information out to email recipients as events occur.  When used together, traditional reporting combined with Business Alerts will transform your company into a fast-reacting and nimble enterprise.

BUSINESS COMMUNICATION

In addition to keeping your staff better informed and alert (pun intended), Business Alerts for Sage can also send email notification to customers, vendors, and anyone else that interacts with your organization.  This feature is especially useful for automatically sending past due reminders, shipping notification, and low inventory alerts.  Business alerts will also reach your staff, customers, and vendors anywhere they do business ... in the office or on the road through a laptop, mobile phone, or any other device with email access.

BUSINESS ALERTS FOR SAGE

The Business Alerts module is available for Sage 100 ERP, Sage 300 ERP, Sage 500 ERP, Sage SalesLogix CRM, and several other Sage business software applications.

Contact us if you'd like to learn more about Business Alerts for Sage - because companies with quick reaction times have a competitive advantage and can deliver better customer service!

Gia Lane

Written by Gia Lane

As a Customer Success Manager for our Sage X3 and Sage 500 practices, Gia focuses on the growing relationships between her clients and identifying software solutions that meet their needs.