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By now, all of us have heard about “Customer Relationship Management” (CRM). But not everyone understands what CRM software does or what it means for your business. So let’s go back to basics and explain what CRM is exactly.
Continue readingIf you’re reading this newsletter, you’re probably already familiar with what ERP does. But as a relative newcomer to the business software landscape, some are still figuring out what CRM can do for your business and how it’s different than the ERP .
Continue readingYour Swiss Army Knife in the Front Office Sage CRM is known for helping you organize and streamline sales activities like managing contacts and appointments or creating quotes and orders. But many don’t realize that it’s also highly adaptable - like .
Continue readingOver the last decade, CRM software has really come a long way. In the early days, some thought of CRM as nothing more than a contact database on steroids. But today’s CRM software automates everything from sales and marketing to customer service .
Continue readingLast year, Sage announced the planned retirement of SageCRM.com ‐ a hosted version of the Sage CRM product. With product retirement just around the corner, we’ll take a look at what it might mean for SageCRM.com customers.
Continue readingWhat good is capturing and organizing all that data in Sage CRM if you can’t find the right information when you need it? Let’s take a look at 4 easy ways to find the right data, quickly and easily, in Sage CRM.
Continue readingSage CRM 2019.1 is now available. Following a 3-year roadmap that sets the development path through 2021, this release focuses primarily on incremental improvements and enhancements of existing features. Here’s a closer look.
Continue readingDid you know that Sage CRM can work hand-in-hand with your phone system? It’s called Sage CRM CTI - short for Computer Telephony Integration - which extends core CRM functionality so that sales, customer service, and support reps are even more .
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