RKL eSolutions Blog Trends and Insights

Can I Have Multiple Ship-To Addresses On a Single Sales Order?


You can ABSOLUTELY have multiple ship-to addresses on a single sales order!

There are a couple of setup items that you need to check in your Sage X3 setup first:

  1. Your Sales Order Transaction screen needs to be set up with the Delivery Address as 'Entered'.Sales Order Transaction - Delivery Address
  2. The customer should have multiple delivery addresses defined. This can either be done prior to entering the order, or during order entry.

Here's how it works:

In your Sales Order entry screen, each line has an Address field:Sales Order Entry Screen - Address Field

If you have not set up multiple delivery addresses for the customer, you can use the Jump To function to do it now:

Jump To function

You will be taken to the Ship-To Customer screen where you can enter the new address.

Ship-to Customer Screen

When you're done, you can hit the Back arrow to return to your Sales Order.

Back Arrow which returns to the Sales Order

Once multiple addresses have been defined, you only need to choose the correct address from the line:

Ship-to Customer - Address Selection


That's it!

Products with different addresses

If you are importing sales orders with different ship-to addresses at the line level, you will need to add those address to the customer import before the sales order import.


Don't hesitate to reach out and ask us any questions you may have, it's what we're here for!

Tags: Sage X3, How-To
Cliff Horst

Written by Cliff Horst

Clint is the VP Application Support at RKL eSolutions with an expertise in SQL Server, Crystal Reports, Sage 500, Sage X3, and KnowledgeSync.