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Do You Know Which Crystal Reports Versions are Supported by Your System?

Since reporting is one of the most important functions of your ERP system, Sage 100 customers often ask “What Versions of Crystal Reports are Currently Supported by my system?” This quick reference provides the answer you need based on the Sage 100 version you're running.

 Currently-Supported Versions of Sage 100

Below is a summary of Crystal Reports versions that are compatible with their corresponding   currently-supported versions of Sage 100:

  • Sage 100 2022 - Crystal Reports 2016 for Sage

  • Sage 100 2021 - Crystal Reports 2016 for Sage

  • Sage 100 2020 - Crystal Reports 2016 for Sage

Retired Versions of Sage 100

For older versions of Sage 100 that are no longer officially supported by Sage, here’s a summary of compatible versions of Crystal Reports:

  • Sage 100 2019 - Crystal Reports 2016 for Sage
  • Sage 100 2018 - Crystal Reports 2016 for Sage
  • Sage 100 2013 through Sage 100 2017 - Crystal Reports 2011 for Sage

 See Also: Sage 100 Supported Versions Matrix

Important Notes

Caution: Only one version of Crystal Reports may be active on a machine. For example, if you   install Workstation Setup for Sage 100 2018 (which comes with Crystal Reports 2016) on a       computer that already has Workstation Setup for Sage 100 2017 (which comes with Crystal      Reports 2011) installed, you will encounter an error when attempting to print from Sage 100 2017.

 It is not necessary to install Crystal Reports Designer in order to print and preview reports and forms from within Sage 100. The Workstation Setup client install, which allows you to log into Sage 100, also includes a Crystal runtime engine. However, Crystal Reports Designer is necessary if you want to create and modify Crystal Reports forms and reports.

 Sage Customer Support may not be able to provide assistance for issues relating to certain third-party products and/or reporting customizations.

Contact us if you have questions or need help with your specific Sage 100 system or Crystal Reports setup.

Lindsey Palladino

Written by Lindsey Palladino

As a Customer Success Manager for our Sage 100 practice, Lindsey focuses on the growing relationships between her clients and identifying software solutions that meet their needs.