RKL eSolutions Blog Trends and Insights

Sage 100 Version 2019 Paperless Office

A Closer Look at Recent Enhancements

In a previous newsletter, we provided a high level overview of new features in Sage 100 2019. In
this article, we’ll take a closer look specifically at enhancements to Paperless Office since it’s a
popular feature of the software.

Formatting Options for Messages

A new message editor for Paperless Office (accessed via the Customer, Employee, and Vendor
Viewer windows) features a tool bar with text formatting options, including the ability to change
the text color, font, and size, use bold or italic text, create bulleted and numbered lists, and insert
links and images. In addition, the size of the message field has increased from 4,096 characters
before to 7,168 in Sage 100 Version 2019.

New Options for Emailing

You can now specify whether the e‐mail addresses used when e‐mailing documents are added to
the To, Cc, or Bcc field when messages are sent. Simply select To, Cc, or Bcc in the new ‘Recipient’
field which has been added to the following locations:

  • Paperless Office Delivery Options (accessed from Customer or Vendor Maintenance)
  • Electronic Delivery (accessed from the customer, employee, and vendor viewers)
  • Paperless Office Selection (accessed from all reports supported by Paperless Office)

In the ‘Electronic Delivery for Forms’ window, you can now select additional and/or multiple
attachments to include when emailing forms ‐ and there is no restriction on the file type. Plus, a
‘Paperless’ button has been added in Salesperson Maintenance that provides a new option to
copy salespeople when e‐mailing forms. You can specify whether the salesperson will receive a
copy of orders, invoices, and statements when they are e‐mailed to customers from data entry,
inquiry, and history tasks.

Merge Fields

Previously the merge fields were enclosed in angled brackets (< >). However, the new message
editor is HTML‐based and angled brackets serve a specific purpose in HTML so square brackets
( [ ] ) are now used to enclose the merge fields. Existing messages that contain merge fields in
earlier versions of Sage 100 will be converted automatically. But it’s a good idea to check and
test any older messages anyway. In addition, three new merge fields are been added including
CustomerPoNO, InvoiceDueDate, and ShipDate.

Upgrading to Sage 100 2019

Contact RKLeSolutions with questions about upgrading to Sage 100 2019 or refer to the What’s New Summary
and/or 2019 Release Notes for additional detail.

RKL Team

Written by RKL Team

Since 2001, RKL eSolutions has helped growing companies maximize their technology resources and investment. Over the years, we have helped hundreds of small and medium sized businesses as their strategic business partner. We specialize in the needs of Entertainment, Software & SaaS, Professional Services, Manufacturing, and Non Profit organizations. Our experienced consultants have a passion for making every facet of your business successful and are intent on building a long-term relationship with every client.